Solving Communication Problems: Reflective Essay

Solving Communication Problems: Reflective Essay PROBLEM SOLVING AMITA KHOWAJA JODY STONE Problems are at the center of which every day many people deal at their work. I got a chance to deal with a problematic event when I was on my shift, I was assigned with the client who was living with his family. My core responsibilities are to assist client in bath and in her daily living activities but the client want me to do house work and she want to take help from her daughter for the bath. The problem with this scenario is as per my job expectation I must assist client in all of her activities in order to make sure that the care she is receiving is safe and comfortable but my client is expecting from me to do more of the house work like vacuum, dust and wash the floor so that she will not feel like a burden on her son. The area for which she asked me to do housekeeping is mostly used by other family members. When I contact my supervisor, she advises me that my agency does not have a strict definition of light housekeeping but if I took any additional time to complete the work she cannot give me any extra wages for the additional time spend on the shift. So, I decided to solve this problem through problem solving process and I identify that the situation I am going through will affects me and my client because if I say no to my client it makes her upset and might be noncooperative with me which in future become a barrier in my communication level with the client as well as hinders in developing a therapeutic relationship with the client. If I say yes, then might be I will have required additional time and energy for it. Moreover, I will not be getting any extra wages for extra time. The situation will definitely make me concerned firstly, because the client want to take help from her daughter for her bath and I am not sure about the daughter willingness to give her bath furthermore, I am not sure if the daughter knows the skills, knowledge and techniques to give a safe and comfortable bath to the client. The time of the client bath may be a good time to do lot more observation and encouragement to make client independent as much as possible. The health care personals are well trained in performing that observations and encouragement. Client assessment starts from the scalp and proceed to the feet for any kind of abnormal skin condition, any lesions, swelling or any sign of altered circulation and then based upon that assessment appropriate interventions were planned. There is a lot more chances that the client daughter fail to do significant observations during the bath and missed any changes which risk the client health. My second concern is about client though ts that she doesnt want to feel like burden on her son so need to rule out the reasons behind it. The third concern is if I say yes to client for doing housekeeping then it will affect one of my social determinant of health that is employment and working condition. Intense working conditions and excessive hour of work cause me bodily pain, increase chances of injury and other physiological and psychological symptoms which ultimately affects my personal relationships. My client rather than asking her family members to do their home housekeeping she is asking me to do for her give me the impression that my client health determinant of social environment is also affected. Because of all these reasons I feel that the situation requires immediate attention to resolve the issue. I analyze the scenario and identify that the situation highlights the unknown, need to be identified problem where interventions are required to resolve the problem. The situation also highlights the affective problem where person emotions are significantly involved so my decision of saying no for housework to the client will greatly affect her emotions. According to Chaudhuri, A. (2014). A person job should be such that he/she can maintained a balance between important aspects of life. A person work should not increase stress level and he/she able to spend quality of time with family after job hours. On my end the scenario also highlights the work-related problem because my decision of saying yes hinders me in balancing my work and my family life.ÂÂ   Moreover, I also feel that there is an interpersonal communication gap between people involved in the scenario that are my client and her family members so, further digging is required in order to rule out the root causes of the p roblem. I will start handling the problem on my end by maintaining all the behavioral characteristics of communication and use the assertive style to reply my client. I will reply I can see that this is important to you, and it is also important to me as well. I am assigned here to deliver you as much as support but there are certain things which I cannot do such as vacuum, dusting of most of the area use by other family members. I understand that this will make you upset but we can talk more respectfully to each other to make the situation better for both of us. I appreciate if you discuss with me about what bothers you for not asking your family members to do the housekeeping of the house this will help me to resolve your problem. In this way, both of us maintained the respect and there is fewer chances of emotional outburst. I will further analyze the problem by asking questions from client about her family members to understand her family dynamics. I will ask the client about the education of her daughter to identify her literacy level, this will help me in understanding what level of teaching and information I need to deliver the daughter so that she can maintain safety of client during bath. I will ask the routine of her daughter to rule out her availability and willingness to give bath to the client. Moreover, I will ask client what kind of relationship other family members are having with my client and with each other, how frequently they sit together and spend time with each other, if my client want to share anything who is the most reliable person in the family with my client feel to share her problems and feelings this will help me understanding the social environment of the house. Additionally, I will ask client their source of income to identify the economic status of the family which will help me in sharing the option of hiring a housekeeper for few hours to do house work. I will develop an action plan to solve the problem by identifying several client needs for example as I was newly assigned staff with the client so she will be feeling anxious and worry working with me. In addition to it she is also facing difficulty communicating her true feelings and concerns with her other family members. There is also a need of division of household task among family members or need to hire any part time housekeeper for vacuum, dust and washing the floor. Besides, my clients daughter also need teaching about proper techniques of giving safe bath to the client. According to me the first priority is to reduce my client anxiety and apprehensions by properly orienting myself and my role, remain be calm and answer questions about the information which my client needed. This will create a positive significance and help in reassuring client that I am here to help her. In this way, my client move from negative emotional level to positive level and she feel comfortable and ready to work with health care member. My second priority is my client should get safe bath. My client want to take bath from her daughter so I will respect her decision and to complete this priority I will ask my client daughter if she is willing to give bath or not, if she is willing then I will have taught her all the safe techniques to be followed, and observation made about the client body for any kind of health-related issues during the bath. After teaching I, will supervise the daughter giving bath to my client to observe whether she is following the right techniques and p rovide feedback upon it. This will positively help in preventing my client from any health-related complications. My third priority will be to enhance communication among the family members. I will achieve this priority by focusing on my client by asking her questions about her children and other aspects of their personal lives, this give her message that I am interested in her as a people rather than as a client. Furthermore, encourage my client and her family members to be open to discuss issues, problems, thoughts and feelings with respect, love and trust. Spend quality time together so family relations become stronger and good communication will be enhanced among family members. They should equally and properly divide house work among each family members so burden will not be upon one member of the family. The positive consequence of good communication among family will help to efficiently cope with life challenges. I have chosen the above action plan because by doing proper assessment and observation during bath will help in early identification of health-related conditions and early consultation to the physicians, in this way my client physical health will be enhanced. By developing therapeutic relationship with client help client to adjust with change that is working with a new staff will enhance her emotional health. Additionally, good communication among family will also enhance emotional and social health by allowing self to cope with stress, help in learning, managing conditions and live in harmony. Mine occupational health will also be improved as I will get manageable work load. I will be evaluating my action plan by monitoring and discussing feedback with my client about the effectiveness of strategies that are discussed with the client and family members and their satisfaction level upon it. I will do conclusion by evaluating myself that what I have accomplished at the end and how this experience of solving problem develop me professionally. After resolving the scenario, I will report back to my supervisor about all the efforts that I have made to resolve the issues so that she can guide me about what I have done good and which aspects will be done differently in future. I will use my communication skills of pumping the negatives and owning to ask more about negative feedback which will give me more opportunity in order to modify my behaviors in future.

Prayer in school :: essays research papers

Since the Engel decision in 1962, religious advocates have been assailing the Supreme Court for "taking God out of the classroom." In an effort to reverse this trend, conservative religious groups have been fighting for the passage of a school prayer amendment to gain greater leeway for religious activities in schools. Clearly not all school prayer advocates agree as to what types of religious activities are permissible in public schools and why, but the following are some of the most frequently heard arguments. (1) Our Government is based on Religious Principles School prayer proponents maintain the United States was established as a Christian nation with religion playing a central role in guiding the nation’s destiny. Supporters of religion in school claim the founding fathers never intended a separation of church and state, evidenced by the fact that the phrase "separation of church and state" is not in the Constitution. Signs of a church/state union can be seen regularly: Congress prays at the opening of every session; federal officials take their oaths upon a Bible; "In God we trust" is stamped on our national currency; and Moses and the Ten Commandments are featured prominently in the Supreme Court building. If religion is accepted in these government institutions, they reason, it should not be stopped at the schoolhouse door. (2) The Free Exercise Clause Protects School Prayer Despite decades of Supreme Court rulings, many religious advocates claim the Constitution protects school prayer. According to their interpretation, the First Amendment does not separate God and government, but actually encourages religion. Many supporters believe the Establishment Clause was intended to bar only the establishment of a state religion. They narrowly interpret the Free Exercise Clause as requiring the government to accommodate religious observances in public life. Many advocates believe the restriction on graduation and student-led school prayers violates their First Amendment right to practice religion without government interference.

Types of Industrial Conflicts

Types of Industrial Conflict Industrial conflict occurs when employees express their dissatisfaction with management over the current state of the management-employee relationship. The causes of such dissatisfaction are typically matters related to regular wage payment, wage increase or remunerations according to terms of the employment contract. Employees can express such dissatisfaction in formal or informal ways.Formal methods are organized and are planned in advance, while informal ones are spontaneous and unorganized, usually taking management by surprise. There are different types of formal and informal industrial conflicts. 1. Strike oA strike is the employees' temporary withdrawal of services, contrary to an employment contract. It is a formal form of industrial conflict that is usually organized by a trade union. (Trade unions are representatives of employment that ensure that employee working conditions and earnings are managed according to rule. During typical strikes, tra de unions ensure that there are no alternative means of getting the services that employees have refused to provide. A strikes usually continues until management addresses the matter of dissatisfaction that caused it. Work-to-rule oWork-to-rule, another form of formal industrial action, occurs when workers work strictly according to the legal terms of their contract. They deliberately refuse to make use of their initiative and act rigidly, like pre-programmed machines.For instance, a nurse may deliberately refuse to answer phone calls that are meant for doctors (since her terms of contract do not include phone-answering). A stenographer may ignore glaring grammatical errors in what her boss dictates to her (since, strictly speaking, her responsibility is merely to transcribe whatever her boss dictates to her). Since work-to-rule does not go against any formal terms of contract, it rarely brings punishment. However, it naturally slows down work progress. o Absenteeism Absenteeism, an informal form of industrial conflict, occurs when employees deliberately refuse to report to their workplace. Absenteeism is not always a sign of industrial conflict, since employees can fail to report to work due to injury or illness, for instance. Thus industrial-conflict absenteeism merely increases the loss of productivity and revenue that an organization suffers due to failure of workers to report for duty due to reasons of personal incapacity that they cannot help, such as illness.Sabotage oSabotage, another form of informal industrial conflict, occurs when employees deliberately damage their organization's production or reputation. This could take the form of slowing down production, temporarily disabling machinery, direct destruction of organization's property or slandering the organization. Employers who engage in sabotage (saboteurs) usually hide their individual identities, but do not shy away from identifying themselves as a pressure group

Causes of Cyberbullying - Free Essay Example

Sample details Pages: 2 Words: 689 Downloads: 3 Date added: 2019/02/15 Category Society Essay Level High school Tags: Bullying Essay Cyber Bullying Essay Did you like this example? We can’t deny the fact that cyber-bullying is becoming more and more of an issue, as new online platforms are being created. Simply put, bullies now can be bullies in a lot more places. Cyber-bullying can certainly be devastating and harmful to one’s mental health as an effect, also the affects it has on a person’s future. Many people suffer from psychological issues due to being bullied in person or through a virtual platform, but what I’m interested in is the cause of Cyber-bullying or bullying in general not the effects. What makes a bully who he is? We all have thought about it. Why would a person go out of his way to cause misery and sadness to others? Well reasons do vary from person to another, but all of them have something in common which is problems. Yes, problems are what creates the bully, whether they are family, social or even mental problems. According to Dr. Martyn Wild a cyber safety expert says† Cyber-bullying is poised to turn into the biggest online concern, already affecting up to 35% of all children.† One more thing Cyber-bullies share is cowardness, they all hide behind a screen or a phone may it be a 20th century computer screen. It’s the fact that they are anonymous and aren’t physically involved is what makes them comfortable doing what they do. Don’t waste time! Our writers will create an original "Causes of Cyberbullying" essay for you Create order It has been proven that family issues are one of the major causes of bullying, albeit face to face or cyber bullying. For instance, problems within a household can affect the behavior of individuals in the outside world. To illustrate, a bad divorce could be a cause where the parents are not raising their children properly or not giving them the attention they need. Which might lead to the feeling of being unrecognized and cause need of attention. Moreover, abuse or suppression can feed a person plenty of negative feelings and cause them mental problems and resulting in an emotional discharge, that can be translated to hurting others physically or in an incorporeal manner through the media or online. It is believed by many that the brain plays a role in this matter, whether it’s through mental problems or fulfilling one’s desires and satisfying one’s ego. What I think is a cause too is superiority complex which is a disorder that makes a person insecure and anxious about their shortcomings and weaknesses, consequently harassing others to hide where they lack. Another related matter is â€Å"schadenfreude† which means according to Wikipedia â€Å"is the experience of pleasure, joy, or self-satisfaction that comes from learning of or witnessing the troubles, failures, or humiliation of another.† That alone is a problem that needs fixing and a solution of its own. Some might say these issues are related to social status and social relations, and that takes us to the next cause. Establishing social relations in the real world or the social media might push people to bully others, be it to draw attention or to maintain popularity. Simply put, it is to hide a person’s failure by pointing out other’s failures and showing superiority over others, and that brings us back to the â€Å"superiority complex†. A lot of the times it’s just a simple feeling like envy, that alone could push some to harass and hinder said person’s reputation, just to take them down and take away what they have from them. To conclude, we can categorize the causes to two categories personal and social, and the latter could be divided to two parts. The first, family limited and the second, with society online or offline. Also, bullies are the result of conflict, whether it’s mental or social, so let’s not fight fire with fire by blaming it all on the bullies themselves. In the end, we can see that the bullies are not always the convicts, sometimes they are victims of life’s bullying. We should broaden our view on matters such as this matter to see the whole picture and make a righteous and just judgement without discriminating any side.